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Overview
By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure
both parties are aware of and agree upon this arrangement to mutually protect
and set expectations for our service.
Shipping
- In general, shipments are in transit for 2 – 4 days
- Shipment delivery time: 4 to 8 days
Shipping Information:
We are committed to providing you with a seamless shopping experience, which includes a hassle-free shipping process. Please find below the important details regarding our shipping policies:
1. Shipping Locations: We currently offer shipping services across India. Whether you’re in a metro city or a remote town, we strive to deliver your orders to your doorstep.
2. Shipping Partners: We have partnered with reputable and reliable courier services to ensure your orders are delivered in a timely and secure manner. Our shipping partners are chosen to provide the best service possible.
3. Shipping Charges: We offer free shipping on selected products, For non-selected free shipping items shipping fee of 60₹ will be applicable. This fee covers packaging, handling, and delivery costs.
4. Estimated Delivery Time: The estimated delivery time for your order will be 5 to 8 working days from the date of order confirmation. Please note that these are approximate delivery times and may vary based on your location and unforeseen circumstances.
5. Order Tracking: Once your order is dispatched, you will receive a tracking link via email. You can use this link to track the status of your order and get real-time updates on its location and delivery.
6. Shipping Updates: We understand the importance of staying informed about your order’s journey. We will send you regular updates via email regarding the status of your order, from processing to dispatch to delivery.
Delivery Information:
We are dedicated to ensuring that your order reaches you in the best possible condition. Here’s what you can expect during the delivery process:
1. Packaging: Your items will be packaged securely to prevent any damage during transit. We take utmost care to ensure that your products are well-protected and arrive in perfect condition.
2. Delivery Attempt: Our courier partners will make 2 delivery attempts to ensure that your order is successfully delivered. In case the delivery is unsuccessful after 2 attempts, the package will be returned to our warehouse.
3. Authorized Receiver: To ensure the security of your order, we recommend having an authorized person available at the delivery address to receive the package. Our delivery personnel will require a signature as proof of delivery.
4. Address Details: Please make sure to provide accurate and complete delivery address details. Any inaccuracies or missing information could lead to delays or delivery issues.
5. Delivery Confirmation: Once your order is successfully delivered, you will receive a confirmation email. We encourage you to cross-check the received items against your order and contact our customer support team immediately if you find any discrepancies.
Contact Us:
If you have any further questions or concerns about our shipping and delivery policies, feel free to reach out to our customer support team. We are here to assist you and make your shopping experience a pleasant one.
Customer Support Email: support@marvelouscrystals.in
Thank you for choosing marvelouscrystals.in We look forward to serving you and delivering happiness to your doorstep!
