Orders:

1.Do you offer wholesale or bulk quantity?

Yes We are Provide Wholesale price & Bulk Quantity Any Inquiry Please Contact us

2. How do I place an Order?

To place your order, select the item(s) that you wish to purchase and add it to your shopping cart. Then, proceed to the checkout page where you must fill in your personal information and pay for the order. Make sure to double check that you have filled in your details correctly to ensure that you receive all the necessary info and that your order is delivered without any complications.

If you need any help, we strongly advise you to contact us via E-mail or WhatsApp. E-mail:support@marvelouscrystals.in, WhatsApp No: (+91) 799 0138 7992 we will be happy to assist you.

3.How Can I Cancel Or Change My Order?

If you want to cancel your order, please do so as soon as possible. If we have already processed your order, you need to contact us and return the product. Please contact support@marvelouscrystals.in

4. How Do I Track My Order?

We will send you the tracking code of the shipment when the parcel has been sent.

Shipping & Returns:

1.Do You Ship Internationally?

This online website is India based only and we ship parcels all over India.

Yes, We ship worldwide to check products price and shipping fees so please visit my other website: https://marvelouscrystals.com/

2. Shipping Info & When do you ship?

Standard shipping service packages are shipped via DTDC, Delhivery, Shiprocket, Indian Post, and other local services.

Express Shipping packages are shipped via Air. courier services FedEx, DTDC, Delhivery.

We primarily ship on Mondays to Tuesdays, but we try to ship all orders within 24-48 business hours, but there are occasions where things can be delayed up to 3-8 business days. You will receive a tracking e-mail once your order has shipped. We DO NOT guarantee ANY specific shipping times, as that is out of our control.

Standard Shipping time:4 to 8 days

Express Shipping time:3 to 5 days

3.How much is shipping?

Shipping costs are dependent on your location and the products on your order. Our online store shows the shipping fee and shipping cost automatically on the checkout.

We offer FREE shipping.

Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

4. Return & Refund ?

If you want to return a product, please contact support@marvelouscrystals.in

Refund

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

(marvelouscrystals.in) will refund the value of the goods returned but will NOT refund the value of any shipping paid.

Return

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Payment:

1. What Payment Methods Are Accepted?

Pay via Cash on delivery - Pay with cash upon delivery.
UPI - UPI mobile app like Paytm, Google Pay, BHIM, and PhonePe to pay to your bank account directly using UPI.
Razzorpay
Paytm

FAQs